If you are a consumer in the EU, you normally have the right to withdraw from an online contract within 14 days without giving a reason.
The Club is digital content and a digital service that we provide immediately. At checkout we ask you to tick a box to expressly request that the Club starts immediately, during the withdrawal period, and to acknowledge that you lose your right of withdrawal once the Club is activated (Art. 16(m) of Directive 2011/83/EU and Art. 59(1)(o) of the Italian Consumer Code). We record this confirmation with your account. For this reason, once the Club is active the 14-day right of withdrawal no longer applies.
If, for any reason, you did not give that consent and acknowledgement, you can withdraw within 14 days of the purchase by sending us a clear statement, for example: “I hereby withdraw from my contract for the Daylings Club, purchased on [date], account email [email].” Send it to hello@daylings.com. We will refund the payment within 14 days, using the same payment method, minus an amount proportionate to the time you used the Club where the law allows it.